Executive Support Officer – Cyber Security

About the role

The Executive Support Officer provides high‑level executive and administrative assistance to the General Manager of Cyber Security within Queensland's Department of Customer Services. This role ensures smooth office operations, effective communication, and robust governance support for the Cyber Security Unit.

Key responsibilities

• Manage the General Manager’s diary, arrange meetings, travel, and corporate card reconciliation.
• Administer the shared mailbox, distribute requests, collate data, and handle incoming correspondence.
• Develop and implement continuous improvement processes and quality control methods.
• Maintain internal registers, databases, and information‑management services using SAP, Mincor and Microsoft Office.
• Build and sustain relationships with internal and external stakeholders across the division and other agencies.
• Conduct research, data collection, and present information for projects and governance activities.
• Contribute to corporate governance support as an active team member.

Required profile

• Demonstrated ability to provide confidential executive support and manage complex schedules.
• Strong organisational skills with attention to detail and quality assurance.
• Excellent communication and stakeholder‑engagement capabilities.
• Proactive approach to process improvement and problem solving.
• Ability to handle sensitive information with discretion.

Required skills

• SAP
• Mincor
• Microsoft Office applications