Office Manager

About the role

Our client is an established service‑based organisation with a large operational workforce supporting customers across South East Queensland. They are seeking an experienced Office Manager to take ownership of day‑to‑day office operations and support the Owner and Senior Leadership Team.

Key responsibilities

• Oversee day‑to‑day office operations and ensure the workplace runs efficiently.
• Build a positive, accountable, and collaborative office culture.
• Coordinate diaries, meetings and appointments for the Owner and Senior Leadership Team.
• Support leadership with meeting preparation, follow‑ups and general executive administration.
• Drive accountability for timesheets, job documentation and invoicing requirements.
• Follow up outstanding administration and meet internal deadlines.
• Maintain office processes, procedures and administrative standards.
• Coordinate office supplies, facilities and general workplace requirements.
• Support onboarding and help new employees understand office processes and expectations.
• Identify opportunities to improve systems, workflows and communication across the business.
• Provide hands‑on administrative support during busy periods as required.

Required profile

• Proven experience as an Office Manager, Senior Administrator or Executive Assistant with an ownership mindset.
• Strong organisational skills and ability to manage multiple priorities.
• Experience coordinating senior leadership diaries and meetings.
• Confidence in following up employees and enforcing administrative requirements.
• Strong interpersonal skills to build relationships across office and operational teams.
• Proactive, solutions‑focused approach with excellent attention to detail.
• Ability to introduce structure while maintaining positive team relationships.
• Experience in trades, construction, maintenance, field services or a similar operational environment (highly regarded).

What we offer

• Broad Office Manager position with genuine ownership and autonomy.
• Work closely with the Owner and Senior Leadership Team.
• Opportunity to positively influence workplace culture and internal processes.
• Join an established and busy service‑based organisation.
• Varied role combining office management, executive support and operational coordination.