Customer Success Specialist (Internship)

About the role

A well-known household brand is recruiting a Customer Service Consultant in Adelaide, advertised as an internship through Smaart Recruitment. The role suits someone who wants varied days, a supportive team and a finish by 5pm, with evenings and weekends free.

Key responsibilities

• Chat with customers by phone, email and online to make their day easier
• Solve problems, answer questions and support customers who need help
• Work alongside a supportive, high-energy team that celebrates wins together
• Learn something new every week, with full training from day one

Required profile

• Natural people person with a warm, positive attitude
• Contact Centre or Business Support experience is essential
• Clear communicator who enjoys helping others
• Comfortable with computers and quick to pick up new systems
• Energetic and keen to grow

What we offer

• Monday to Friday, 9am to 5pm, with no nights, weekends or rotating rosters
• $37.50 per hour plus superannuation
• Location in the Adelaide CBD
• Ongoing temporary contract with potential for permanent employment
• Career progression from Team Leader, Trainer and Specialist onwards, with promotion from within
• Training and development, team lunches, rewards and recognition