Customer Success Lead
Honeywell Technologies · Adélaïde
Job description
About the role
The Customer Success Lead will oversee key client accounts and drive sales growth for Honeywell Technologies in Adelaide. This role focuses on understanding customer needs, building frameworks for problem‑solving with Honeywell technologies, and expanding product and service adoption.
Key responsibilities
- Support customer relationships to retain and grow recurring revenue.
- Drive product adoption to accelerate time‑to‑value.
- Own key account renewals.
- Identify opportunities to upsell and expand existing contracts.
- Collaborate with production and development teams to implement enhancements based on customer feedback.
Required profile
- Minimum 5 years’ experience in Customer Success and Account Management.
- Experience in Solutions Sales (SaaS) and leading a small team (3‑5 years).
- Proven ability to work with tools such as Salesforce and Microsoft Office Suite.
- Strong presentation skills, including communication with C‑suite executives.
- Analytical mindset with attention to detail and ability to identify upsell opportunities.
- Willingness to travel when required.
Required skills
- Salesforce
- Microsoft Office Suite
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Published 20 hours ago
Expires 1 month from now
6 views · 0 interested
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Honeywell Technologies
Adélaïde