Customer Service Specialist
Allianz Australia · Melbourne
Job description
About the role
Join Club Marine’s Melbourne team as a Customer Service Specialist, providing front‑line support to boat owners. You will work in a fast‑paced, high‑pressure environment handling inbound customer calls.
Key responsibilities
- Answer and manage incoming customer calls with professionalism.
- Provide accurate information and resolve enquiries related to boat insurance.
Required profile
- Motivated by helping members and passionate about boating.
- Resilient, adaptable and able to thrive in a fast‑paced environment.
Required skills
- Strong multi‑tasking and problem‑solving abilities.
- Excellent communication and customer‑advocacy skills.
What we offer
- Inclusive culture with flexible, hybrid work arrangements.
- Career development through mentoring, learning resources and global mobility.
- Financial and well‑being perks including discounts on Allianz products and an employee share purchase program.
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Published 15 hours ago
Expires 1 month from now
6 views · 0 interested
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Allianz Australia
Melbourne