Customer Service Specialist
Suncorp Group · Brisbane
Job description
About the role
Join Suncorp’s AAMI team in Brisbane as a Customer Service Specialist. You will support customers across Australia with insurance enquiries, delivering personalised solutions and building strong relationships.
Key responsibilities
- Handle insurance enquiries over the phone and provide tailored solutions.
- Achieve service and sales targets while prioritising the customer experience.
- Resolve enquiries confidently and efficiently, maintaining high service standards.
Required profile
- Genuine passion for helping customers and strong communication skills.
- Problem‑solving ability and motivation to meet individual and team goals.
- Resilience, adaptability and willingness to learn in a hybrid environment.
What we offer
- Competitive salary of $62,000 plus 12.5% superannuation.
- Hybrid working model with office and home‑based work.
- Annual leave, flexible leave options and parental leave benefits.
- Staff discounts across Suncorp brands and over 400 Australian retailers.
- Reward and recognition programs, ongoing learning and career development opportunities.
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Published 7 hours ago
Expires 1 month from now
5 views · 0 interested
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Suncorp Group
Brisbane