Customer Service Consultant – Insurance
mmc · Adelaide - King William
Job description
About the role
Marsh is looking for a Customer Service Consultant to join its Administration Operations team. The role is based in Adelaide (or Melbourne) and operates in a hybrid model, requiring at least three days per week in the office after training.
Key responsibilities
- Provide administrative support across multiple funds and insurance products using various registry systems.
- Execute insurance‑related tasks and complex processes accurately and on time.
- Deliver high‑quality customer service with clear, effective communication.
- Collaborate with the team to continuously improve client and customer experience.
Required profile
- Strong administrative and organisational abilities.
- Excellent written and verbal communication skills.
- High attention to detail and accuracy in task execution.
- Enthusiasm and openness to learning new systems and insurance concepts.
What we offer
- Professional development opportunities and supportive leadership.
- A vibrant, inclusive culture with talented colleagues.
- Career progression across a global organisation.
- Benefits and rewards aimed at enhancing well‑being.
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Published 11 hours ago
Expires 1 month from now
5 views · 0 interested
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mmc
Adelaide - King William