Customer Service Associate
WNS · Sydney Nord
Job description
About the role
The role involves providing customer service for an insurance voice process.
Key responsibilities
- Adherence to all the regulatory bodies in Australia
- Achievement of agreed performance targets set by the business
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures
- Ensure compliance with internal policies and procedures, external regulations and information security standards
Required profile
- Excellent communication skills
- Prior experience of contact center / customer services will be an advantage
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Published 1 day ago
Expires 1 month from now
11 views · 0 interested
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WNS
Sydney Nord