Cruise Product Manager

About the role

Flight Centre Travel Group is looking for a Cruise Product Manager to join its My Cruises Product Team in Broadbeach, Queensland. Reporting to the Cruise Product Development Director, you will work with leading global cruise partners to design competitive, commercially successful cruise packages. The role suits someone who is commercially minded, customer focused and passionate about cruising.

Key responsibilities

• Develop and deliver competitive, high-performing cruise holiday packages across global destinations.
• Conduct market research and identify trends, opportunities and customer preferences to inform product strategy.
• Package cruises with flights, hotels, land tours and value-added inclusions to maximise customer appeal.
• Build and manage relationships with cruise lines, hotels and land operators, negotiating competitive pricing and exclusive offers.
• Support pricing strategies, promotional campaigns and product launches to drive commercial performance.
• Monitor booking trends, customer feedback, margins, booking velocity and ROI to optimise product results.
• Oversee the accurate setup, maintenance and governance of products within internal systems and resources.

Required profile

• Minimum 2 years' experience within the travel industry.
• Cruise industry experience or cruise product knowledge preferred.
• Experience developing, managing or packaging travel products and holiday offerings.
• Strong supplier relationship management and negotiation skills.
• Highly organised, able to manage multiple priorities, with excellent communication and collaboration skills.

Required skills

• Strong understanding of the global cruise market and key industry trends.
• Demonstrated commercial acumen, including analysing performance data to make informed business decisions.

What we offer

• Ongoing skills development.
• A career path across a network of brands and businesses in an evolving industry.
• Discounts on travel and more through a rewards program.
• Access to health and wellbeing programs and financial advisors.
• A beachfront office in Broadbeach and social events for networking and celebration.
• Volunteer leave to give back to the local community.