Contract Manager - Graham Farmer Freeway

About the role

Service Stream is seeking a Contract Manager to lead its Transport division's Graham Farmer Freeway contract. The role provides end-to-end leadership, commercial management and operational performance management of the contract, ensuring the safe, reliable and compliant operation of a critical tunnel and freeway asset, including operations, maintenance, incident response and asset management services. It involves strong partnerships with MRWA and emergency service stakeholders and preparing the contract for future transition. The role can start in the new year and may be offered under a fixed-term arrangement.

Key responsibilities

• Provide overall leadership and accountability for the Graham Farmer Freeway contract.
• Ensure safe, compliant delivery of tunnel operations, maintenance and incident response services.
• Maintain strong working relationships with MRWA and emergency service stakeholders.
• Manage operational performance across civil, electrical, mechanical and ITS assets.
• Oversee shutdown planning, emergency response coordination and traffic management interfaces.
• Lead HSE, quality and environmental performance in a high-risk environment.
• Manage commercial performance including budget, forecasting, variations and cost control.
• Oversee subcontractor performance, especially during shutdowns and planned works.
• Maintain and improve asset information, AM plans and maintenance systems (e.g. MEX).
• Identify and implement continuous improvement and innovation opportunities.
• Prepare the contract for transition in line with client requirements and future state planning.

Required profile

• Demonstrated experience managing road tunnel, motorway or complex road O&M contracts.
• Strong experience in operations, maintenance and incident response environments.
• Proven leadership of multidisciplinary teams and 24/7 operational staffing models.
• Commercial management experience across long-term government contracts.
• Experience engaging with state road authorities and emergency services is highly desirable.
• Degree in Engineering, Business, Commerce or a related discipline.
• Current driver's licence.

What we offer

• Career development, internal mobility and online learning.
• Discounts for a range of businesses and access to novated leasing and a share matching program.
• Paid leave including parental, cultural, community service, defence, study, corporate volunteering and purchased leave.

To apply, use the online application button on the listing. Applications may be reviewed before the closing date.