Community Manager – Brisbane

About the role

As a Community Manager at WeWork in Brisbane, you will be the heart of the community, driving member satisfaction, operational excellence, and business performance across multiple buildings.

Key responsibilities

• Lead a large on‑site team, coaching and managing performance to meet objectives.
• Deliver exceptional hospitality, anticipate member needs, and create positive experiences throughout the member journey.
• Oversee daily workplace operations, ensuring quality, safety, and timely resolution of service requests.
• Partner with Leasing and Accounts to conduct tours, support renewals, and identify growth opportunities.
• Manage financial performance of the portfolio, controlling operating costs and maximizing profitability.

Required profile

• 8+ years of professional experience in hospitality, multi‑unit retail or related fields.
• 3+ years of direct people‑management experience.
• Bachelor’s degree or equivalent in Business, Marketing, Hospitality or related discipline (preferred).
• Strong verbal and written communication, project management and business operations skills.
• Strategic thinker with an entrepreneurial mindset and high accountability.