Community Executive

About the role

As a Community Executive you will be the main point of contact for members, fostering a strong community spirit through operational excellence and hospitality. You will represent the location, assist members with their needs and ensure a welcoming environment.

Key responsibilities

• Maintain a clean, defect‑free office through daily walkthroughs and coordinate maintenance.
• Support member move‑in and move‑out schedules, provide warm welcomes and farewells.
• Develop strong rapport with members, gather preferences and enhance service delivery.
• Manage concierge duties, including calls, emails, mail and package handling.
• Coordinate with IT, F&B and housekeeping vendors to meet inventory and event needs.
• Plan and execute community events, handling logistics, vendor coordination and on‑site setup.
• Promote the office and brand at local networking events and generate leads to achieve full occupancy.
• Prepare and serve coffee, tea and specialty beverages for members and guests.

Required profile

• Qualification from an accredited institution; no prior experience required.
• Strong organisational, planning and multitasking abilities in a fast‑paced environment.
• Excellent verbal and written communication, confident interacting with vendors and senior stakeholders.
• Demonstrated integrity, dependability, self‑awareness and a proactive learning attitude.

Required skills

• Proficiency in Microsoft Word
• Proficiency in Microsoft Excel
• Proficiency in Microsoft PowerPoint

What we offer

• Competitive remuneration
• Career progression opportunities
• 5‑day work week
• Annual leave, birthday leave and monthly mobile allowance
• Flexible benefits for medical and wellness activities
• Beautiful workplace fostering collaboration and cultural diversity
• Opportunity to work with teams across regional locations