Communications and Candidate Engagement Coordinator

About the role

James Cook University (JCU) is creating a new Communications and Candidate Engagement Coordinator position within its Graduate Research School, based at the Townsville Bebegu Yumba campus. The role leads initiatives that support higher degree by research (HDR) candidates, shaping digital content, coordinating the HDR Ambassador Program, building industry and alumni partnerships and using data and feedback to improve candidate experiences. It is a full-time, fixed-term position of 36.25 hours per week.

Key responsibilities

• Develop and deliver communications and engage HDR candidates across their research journey
• Oversee digital content and channels
• Coordinate programs such as the HDR Ambassador Program and grow mentoring, professional development and networking opportunities
• Work with the University and external partners to build industry and alumni partnerships
• Evaluate outcomes using feedback and engagement data, drive continuous improvement and build an inclusive graduate research community

Required profile

• Demonstrated experience developing and delivering integrated communication and engagement strategies in a complex organisation
• Strong written communication skills across web, digital, campaign and social media channels
• Confident managing complex programs or projects independently and improving established approaches
• Strong interpersonal, consultation and negotiation skills to build relationships with internal and external stakeholders
• Ability to use data, feedback and evaluation findings to make evidence-based recommendations
• Commitment to equity, inclusion and a positive candidate experience

Required skills

• Understanding of contemporary communication practices, digital content governance and accessibility requirements
• Ability to interpret and apply organisational policies and standards

What we offer

• Salary of $99,878.44 - $110,446.52 per annum plus up to 17% superannuation
• Generous superannuation scheme with up to 17% employer contributions with UniSuper
• 5 weeks of annual recreation leave plus leave loading, 15 days paid sick/carers leave and up to 6 months paid parental leave
• Flexible working options, staff study assistance and paid study leave
• Ongoing professional development support, Fitness Passport and corporate discount on health insurance
• Free Employee Assistance Program and modern facilities with on-site childcare and medical services at the Townsville campus

To apply, complete the online application form, upload your resume and a cover letter explaining your relevant experience.