Common Area Cleaner / Houseperson

About the role

Avani Cypress Lakes Resort is expanding its housekeeping department and is hiring several full-time Common Area Cleaners / Housepersons. The Common Area Cleaner keeps shared guest areas clean and tidy, while the Houseperson supports the daily operations of the Housekeeping department, making sure room attendants have the supplies they need. The role is physically demanding, with regular heavy lifting and moving of bulky items.

Key responsibilities

• Maintain the cleanliness, presentation and hygiene of all guest-facing and housekeeping areas.
• Deliver clean linen, towels, amenities and supplies to rooms and storage areas, and collect and dispose of used linen and waste.
• Restock and keep housekeeping cupboards, storerooms and work areas clean, organised and well supplied.
• Respond promptly to guest and team requests and help room attendants move linen, supplies and equipment.
• Use cleaning equipment and products safely, following workplace health, safety and environmental procedures.
• Report maintenance issues, damaged equipment and safety hazards in a timely way.
• Work with the Housekeeping team to meet daily operational goals and deliver good guest service.

Required profile

• Previous resort or hotel experience is highly regarded.
• Attention to detail and a commitment to high cleanliness standards.
• Ability to work independently and as part of a team, with good physical fitness and stamina for repetitive tasks such as bending, lifting and standing.
• Clear communication with guests, team members and contractors, and strong time management.
• Positive attitude, strong work ethic and availability for flexible hours, including weekends and public holidays.
• Working rights in Australia or New Zealand only.

What we offer

• Hourly rates excluding superannuation: $26.44 on weekdays, $33.05 on Saturday, $39.66 on Sunday.
• Career growth through learning and development programs.
• Hotel deals: 50% off stays at Minor Hotels in Australasia, 20% off for friends and family, and international accommodation discounts.
• Retail rewards with cashback and discounts at 400+ retailers, plus discounted entertainment and activities.
• Health insurance offers, workplace banking benefits, parental and birthday leave, and wellness support.