Client Services Officer

About the role

We are looking for an experienced Client Services Officer to join our small but dedicated team at Living to the Max Occupational Therapy. You will support our clinicians in delivering high‑quality services and help create a seamless experience for our clients.

Key responsibilities

• Provide initial communication with clients and friendly support to Occupational Therapists throughout the client journey.
• Manage documentation from initial enquiry through to invoicing.
• Enhance the client experience by coordinating a range of activities.
• Oversee and support the smooth and efficient running of the office.

Required profile

• Proven experience delivering high‑level customer service.
• Strong attention to detail and experience with administrative duties.
• Full driver’s licence and access to a vehicle.
• Previous experience in a medical or allied‑health environment.

What we offer

• Flexible hybrid working arrangements to balance work and life.
• Professional development through journal clubs, in‑services and group supervisions.
• Career planning and leadership growth opportunities.
• Incentive programmes, financial bonuses and paid time off.
• Access to EAP, fitness passport and 12 weeks maternity leave.