Client Care Coordinator – Part‑time

About the role

Join Greencross Livingstone Road as a Client Care Coordinator, working 2‑3 days per week to deliver a welcoming experience for pet owners and their animals. This permanent part‑time position focuses on front‑desk operations and client interaction in a busy veterinary clinic.

Key responsibilities

• Greet clients and patients, manage appointments, bookings and daily schedules.
• Answer phones, respond to enquiries, process payments and maintain accurate client and patient records.
• Coordinate admissions, discharges and client communications, supporting veterinarians and nurses.
• Assist with general administrative tasks and ensure smooth reception operations.

Required profile

• Previous reception or client service experience.
• Strong customer service, communication and organisational abilities.
• Ability to work in a fast‑paced environment with attention to detail.
• Friendly, professional, compassionate and team‑oriented attitude.

Required skills

• Experience using veterinary practice management software (desirable).
• Proficiency in managing appointments and front‑of‑house operations.

What we offer

• Access to Greencross learning and development programs.
• Discounts on Royal Canin, Petbarn and other partner products.
• Fitness Passport and employee assistance program for wellbeing.