Client Account Manager - NSW Fire Protection Products

About the role

A leading provider of protective technologies and specialist fire protection solutions is looking for a Client Account Manager to drive sales and growth across New South Wales. Reporting to the National Sales Manager, you will develop existing client relationships and proactively win new business. The role suits someone with a strong technical or solution-based sales background.

Key responsibilities

• Manage and grow an established customer base across NSW while handling day-to-day client enquiries.
• Attend regular site visits, build strong stakeholder rapport and deliver client training on specialised systems, products and applications.
• Take part in marketing activities to raise the profile of the product range and generate sales leads within budget.
• Deliver monthly, quarterly and annual sales reports and manage accounts strategically.
• Work closely with customer service to keep satisfaction high and handle administrative duties or client feedback.

Required profile

• Proven experience in sales management, account management or technical/solution-based selling; a bonus if you have sold into construction, property or industrial businesses.
• Strong commercial acumen and the ability to apply practical knowledge in a commercial setting.
• Exceptional customer service focus with excellent written, phone and face-to-face communication.
• High attention to detail, organisation and time management.
• Professional, friendly and confident approach with strong problem-solving skills.

What we offer

• Package of $100,000 plus superannuation, a fully maintained vehicle and tools of the trade.
• Bonus up to 35% of base salary.
• Hybrid working, with little time spent in the office.
• Mentorship by industry leaders in a collaborative environment.