Clerical Officer & Visits Booking Officer – WA Prison System

About the role

Two permanent full‑time positions are available within the Western Australian prison system. The Clerical Officer at Bandyup Women’s Prison will provide general administrative support, while the Visits Booking Officer at Melaleuca Women’s Prison will manage prisoner visit bookings and maintain phone‑system contact information.

Key responsibilities

• Perform word processing, maintain correspondence and filing systems.
• Answer telephone calls, manage reception duties and provide general clerical support.
• Process all prisoner visit bookings via phone or forms.
• Maintain and update contact information for the prison’s phone system.

Required profile

• Effective oral and written communication with the ability to explain information clearly.
• Strong interpersonal skills and ability to work collaboratively in a team.
• Eligibility to work in the Western Australian public sector (Australian citizen or permanent resident).

Required skills

• Proficiency with Microsoft Office applications (Word, Excel, Outlook) for data entry, retrieval and reporting.

What we offer

• Flexible working arrangements.
• Career pathway and development opportunities.
• Free onsite parking.
• Learning and development programmes.