Casual Receptionist - Veterinary Clinic

About the role

Ormeau Veterinary Hospital, a small animal clinic between Brisbane and the Gold Coast and part of Apiam Animal Health, is looking for a friendly and organised Casual Receptionist. No veterinary experience is needed; the role suits someone building a career in administration, customer service or the veterinary industry.

Key responsibilities

• Welcome clients and patients to the clinic
• Manage appointments and scheduling
• Answer phones and respond to enquiries
• Process payments and maintain accurate records
• Support veterinarians and nurses with administrative tasks
• Maintain a professional and welcoming reception area
• Assist with general clinic operations as required

Required profile

• Previous reception, administration or customer service experience
• Strong communication and interpersonal skills
• Excellent organisational and time management abilities
• Positive, professional and team-focused attitude
• Ability to stay calm and organised in a fast-paced environment
• Availability across weekdays is essential; flexibility for leave coverage and peak periods is highly regarded

Required skills

• Confidence using computers and practice management systems
• Veterinary experience is a bonus but not essential

What we offer

• Competitive salary package based on experience
• Ongoing training and development opportunities
• Access to Apiam employee benefits
• Career pathways across a national veterinary network
• Supportive leadership and mentoring

To apply, submit your resume and a short cover letter through the recruitment system; emailed applications cannot be accepted.