Business Travel Consultant

About the role

Gray Dawes Travel is seeking an experienced Business Travel Consultant to join its Australian team on a hybrid basis. The role supports corporate clients with end‑to‑end travel services, ensuring smooth itineraries and high‑touch customer experiences.

Key responsibilities

• Handle client enquiries, process reservations and build traveller profiles.
• Research and secure the best travel deals for corporate customers.
• Process e‑tickets, travel documentation and provide visa, passport and vaccination guidance.
• Manage refunds, cancellations and any changes to itineraries.
• Work a flexible schedule that includes weekend hours (15‑30 hours per week).

Required profile

• Motivated individual with prior experience in business travel.
• Excellent telephone manner, strong verbal reasoning and attention to detail.
• Comfortable interacting with clients face‑to‑face.
• Available to work between 8 am and 6 pm on a rota basis.

Required skills

• Proficiency with Sabre GDS (or other global distribution systems).

What we offer

• Hybrid work environment (onsite and remote).
• Competitive benefits package.
• Opportunity to grow within a global, award‑winning travel management company.