Business Development Manager

About the role

Shangri-La Sydney is looking for an ambitious, commercially driven Business Development Manager to grow new business across Corporate, Meetings, Incentives, Conferences and Events (MICE) segments. Reporting to the Director of Sales & Events and the Area Director of Sales & Marketing, you will be pivotal in expanding direct corporate partnerships and increasing revenue streams.

Key responsibilities

• Develop and execute targeted business development strategies to exceed revenue objectives and build a robust sales pipeline.
• Identify, prospect and secure new direct corporate accounts, meetings and event opportunities, generating incremental accommodation, conference, catering and event revenue.
• Utilise Salesforce, LinkedIn Sales Navigator and other business intelligence tools for market opportunity discovery.
• Grow direct Corporate and MICE business while reducing reliance on intermediary channels, negotiating commercial agreements and managing key accounts.
• Represent Shangri-La Sydney at industry events, trade shows and networking functions to monitor market trends and strengthen industry relationships.
• Collaborate with Revenue Management, Events, Marketing and Operations teams to maximise conversion opportunities and maintain accurate forecasts.

Required profile

• Bachelor's degree in Business, Marketing, Hospitality Management, Commerce, Tourism or related field.
• Minimum five years' experience in hospitality sales, business development, events or MICE.
• Proven track record of acquiring new business and growing revenue through strategic sales initiatives.
• Strong commercial acumen, excellent communication and relationship management skills.
• Self‑motivated, results‑oriented and capable of working autonomously.

Required skills

• Salesforce CRM
• LinkedIn Sales Navigator
• Microsoft Office suite

What we offer

• Opportunity to join a globally recognised luxury hospitality brand.
• High‑performing, collaborative commercial team.
• Attractive salary package with performance‑driven incentives.
• Career development opportunities within the Shangri‑La group.