Business Development Manager - Global Forwarding

About the role

Toll Group, part of Japan Post, is looking for an experienced Business Development Manager to join its Melbourne and Brisbane teams within Global Forwarding, Australia and New Zealand. You will build long-term client relationships and fill the pipeline, working in a stable, safe environment with ongoing job security.

Key responsibilities

• Identify target clients using key demographics and market insights.
• Provide market feedback to ensure fair pricing and service offerings.
• Collaborate with the Regional Head of Sales to stay ahead of market trends.
• Understand competitors' strengths, weaknesses and market positioning.
• Ensure regular client visits and turn opportunities into profitable business.
• Develop a balanced product mix across Ocean, Air and other services.

Required profile

• Proven success in global forwarding sales with a strong understanding of the sales process.
• In-depth knowledge of global forwarding operations, other companies and market trends.
• Ability to identify client needs and provide effective solutions.
• Strong commercial awareness and ability to differentiate the offering in the marketplace.
• Extensive network of industry contacts and good knowledge of trade lanes and customs procedures.
• Strong numerical and problem-solving abilities to support decision-making.
• Entitlement to work in Australia and willingness to undergo pre-employment checks including a criminal history check and medical.