Automotive Parts Interpreter

About the role

NAPA Tamworth is looking for an Automotive Parts Interpreter who enjoys delivering excellent customer service and finding the right solution every time. Parts Interpreters provide accurate technical parts support to trade, industrial and mining customers, using their automotive and mechanical knowledge to advise on products, solve problems and use sales techniques. The role is full time, Monday to Friday, and is described as hands-on, involving receiving, dispatching and putting away stock.

Key responsibilities

• Interpret parts and process customer orders
• Dispatch products and parts efficiently
• Promote specials and arrange buy-ins
• Process customer credits
• Serve as the first point of contact for customers, in person and by phone
• Receive, dispatch and put away stock, including lifting, bending and climbing
• Contribute to a culture of safety

Required profile

• Technical parts knowledge and passion for great customer experiences
• Ability to share technical knowledge clearly with customers
• Innovative, collaborative and solution-focused approach
• Sound computer skills
• Comfortable in a fast-paced environment within a high-performing team
• Always conscious of workplace safety

What we offer

• Competitive salary plus incentives for outstanding performance
• Monday to Friday hours so weekends off
• Tailored career opportunities linked to a personal development plan
• A company-funded professional uniform
• Team member discounts across GPC Asia Pacific brands
• Parental leave top-up allowance and paid volunteer leave