Administration Support Officer

About the role

The Administration Support Officer sits within the Quality Education Division of People Development in the Our People directorate of Victoria Police, and delivers high-quality administrative support across the division. The role supports the planning, delivery and completion of training programs for police officers, Protective Services Officers and Police Custody Officers, from initial recruit training through to advanced career stages. The position is based at the Victoria Police Academy in Glen Waverley.

Key responsibilities

• Provide high-quality day-to-day administrative support across the division
• Coordinate and schedule training programs
• Organise events, accommodation and travel arrangements as required
• Liaise with internal business areas and key stakeholders
• Handle enquiries by phone and email in a timely and professional manner
• Maintain accurate records using various systems and databases

Required profile

• Australian citizen, permanent resident or holder of a valid work permit or visa
• Ability to prioritise tasks and work under pressure, independently and within a team
• Strong verbal communication skills, including handling phone enquiries
• Ability to work with sensitive information in a confidential environment
• Demonstrated commitment to customer service and meeting stakeholder needs

Applicants must submit a resume and completed application form through the Victorian Government careers website; applications close 12 November 2026. The position is open to people with disability, and reasonable adjustments can be requested.