Administration Assistant – Youth Services

About the role

The Administration Assistant will be the first point of contact for young people, families and visitors at headspace Caboolture. You will support a multidisciplinary team delivering mental health and wellbeing services to people aged 12‑25.

Key responsibilities

• Welcome clients, families and visitors and manage front‑desk enquiries.
• Maintain appointment schedules, calendars and client records.
• Provide day‑to‑day administrative support to clinicians and the broader team.
• Maintain databases, correspondence and office resources.
• Assist with meeting preparation, resource coordination and office logistics.

Required profile

• Minimum three years of office administration, reception or customer‑service experience, preferably in a health, community or youth‑focused setting.
• Relevant qualification in Business, Administration or a related field is highly regarded.
• Strong communication, interpersonal and organisational skills with high attention to detail.
• Ability to manage competing priorities in a fast‑paced environment.

Required skills

• Proficiency with standard office software (e.g., Microsoft Office suite).
• Experience with client‑management databases or record‑keeping systems.

What we offer

• Competitive salary of $71,570 per year with salary packaging up to $15,900 plus $2,650 meal entertainment allowance.
• Additional benefits such as wellness leave, parental leave, annual leave loading and possible remote‑area or relocation allowances.
• Supportive, inclusive workplace culture aligned with Youturn’s values.