Account Manager (SaaS)
Kaliba · Melbourne
Job description
About the role
We are partnering with a fast‑growing SaaS company to hire an Account Manager who will manage and grow a portfolio of enterprise customers. The role focuses on renewals, expansion opportunities and executive stakeholder engagement.
Key responsibilities
- Manage a portfolio of enterprise customers and own renewals and retention outcomes.
- Identify expansion, upsell and cross‑sell opportunities and build relationships with key stakeholders from operational users to executive sponsors.
- Identify risks early and proactively develop retention strategies while collaborating closely with customer success, product and leadership teams.
Required profile
- 2+ years experience in Account Management, Customer Success or Customer Growth roles.
- Experience managing renewals, commercial conversations and exposure to upsell/cross‑sell opportunities.
- Strong stakeholder management skills and ability to work with Salesforce or similar CRM.
Required skills
- Salesforce (or similar CRM)
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Published 14 hours ago
Expires 1 month from now
5 views · 0 interested
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Kaliba
Melbourne