Account Manager – NetSuite (Hybrid, Chatswood)

About the role

You will own a portfolio of 50–100 existing customers, driving both retention and growth. This commercially focused account management position works directly with business owners and key decision‑makers to maximise the value they receive from the NetSuite platform.

Key responsibilities

• Manage contract renewals end‑to‑end.
• Build and maintain strong customer relationships.
• Ensure clients achieve maximum value from the platform.
• Identify upsell and expansion opportunities across accounts.

Required profile

• 2–4 years of experience in tech sales (SDR/BDR ready to step up or junior AE/AM).
• Exposure to NetSuite, ERP, or broader business applications.
• Strong stakeholder management and communication skills.
• Ability to manage multiple accounts and competing priorities.
• Comfortable in a fast‑paced, high‑growth environment.

Required skills

• NetSuite
• ERP

What we offer

• $100K base salary plus $150K OTE.
• Typical deal size of $25K–$30K.
• Full ownership of an established customer base.
• Direct access to senior business stakeholders and decision‑makers.
• Fast‑paced, high‑growth environment with strong backing.
• Stable business with an existing, loyal client portfolio.