Account Manager
Vertiv · Melbourne
Job description
About the role
The Account Manager will support Senior Key Account Managers by handling day‑to‑day account activities and nurturing client relationships. This position offers an excellent entry point for candidates eager to develop a career in account management within a collaborative, global technology company.
Key responsibilities
- Assist in managing a portfolio of existing client accounts, ensuring high client satisfaction.
- Serve as primary or secondary point of contact for assigned clients, addressing inquiries and providing timely solutions.
- Support Key Account Managers with reports, presentations, account reviews, contract reviews and negotiations.
- Collaborate with pre‑sales engineering, supply chain, legal and finance teams to meet client needs.
- Monitor accounts to identify expansion opportunities and contribute to strategic account plans.
- Maintain accurate records of client interactions and update CRM systems.
Required profile
- 2‑5 years of experience in sales, customer service, or account management.
- Bachelor’s degree in Business, Marketing, Communications or related field (preferred).
- Right to live and work permanently in Australia.
- Strong interpersonal, communication and negotiation abilities.
- Entrepreneurial drive, self‑motivated and target‑focused.
Required skills
- Computer literacy
- Familiarity with CRM tools
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Published 4 days ago
Expires 1 month from now
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Vertiv
Melbourne