Account Manager – IT Sales & Customer Success

About the role

Join Data#3’s high‑performing sales team to manage an established customer base and grow recurring revenue through maintenance renewals, upsell opportunities and customer‑focused solutions. You will work closely with leading technology vendors such as Cisco, Palo Alto, HPE and Dell, supported by dedicated technical and presales specialists.

Key responsibilities

• Manage maintenance renewals, driving retention and revenue growth.
• Identify and pursue upsell and expansion opportunities within existing accounts.
• Build trusted relationships with customers, vendors and internal sales teams.
• Collaborate with Account Executives and technical specialists to develop tailored solutions.
• Track renewal performance, maintain accurate forecasts and meet sales targets.

Required profile

• Experience in IT sales, account management or a customer‑facing technology role.
• Relationship‑builder who understands customer needs and identifies growth opportunities.
• Commercially minded with experience managing sales targets or an individual quota.
• Confident communicator and negotiator able to influence stakeholders at all levels.
• Organised, analytical and comfortable working with customer data and sales forecasts.

Required skills

• Knowledge of Cisco technologies.
• Knowledge of Palo Alto technologies.
• Knowledge of HPE technologies.
• Knowledge of Dell technologies.