Academic Registrar and Senior Director Academic Services

About the role

The Academic Registrar and Senior Director Academic Services is the university's senior leader for Academic Services, providing strategic leadership across the academic services ecosystem.

Key responsibilities

• Lead Academic Services by setting strategic priorities, service standards, and performance expectations across three portfolios.
• Oversee academic governance, policy, and quality processes to ensure compliance and continuous improvement.
• Provide senior oversight of complaints, appeals, procedural fairness, and student wellbeing and safety risks.
• Ensure accuracy, security, and integrity of student outcomes, academic records, results, completions, certification, and graduation processes.
• Lead integrated academic planning, timetabling, and delivery readiness using demand, capacity, progression, and workforce data.
• Drive continuous improvement of systems, data quality, controls, integrations, security, and vendor delivery.

Required profile

• Senior leader with extensive higher education, VET or dual-sector experience across academic services, registry, governance, planning and operations.
• Experience in academic planning, forecasting, timetabling, delivery readiness, systems, data and process improvement.
• Proven ability to oversee student wellbeing and safety, including high‑risk issues and regulatory obligations.
• Trusted adviser capable of influencing senior leaders and governance bodies in complex organisations.
• Accomplished people leader skilled in building high‑performing teams and driving organisational change.
• Strong knowledge of Australian tertiary regulatory environment (HESF, TEQSA, ASQA, ESOS, CRICOS, privacy and data requirements).

What we offer

• Study free in a course or degree related to your position.
• Access to internal opportunities for learning, growth and mobility.
• Collaborative, student‑focused environment.
• Equal opportunity employer committed to inclusion.