Technical Support Specialist

My NRMA · Sydney

New

🇬🇧 English

Microsoft 365

Job description

About the role

The Technical Support Specialist will develop and deliver technical information, training resources and support products for Roadside Assistance patrols and technical teams across Australia. This role blends automotive expertise with research, content creation, knowledge management and stakeholder engagement.

Key responsibilities

Research and develop technical solutions to support roadside repairs.
Create practical technical guides, bulletins, video content and training materials.
Review, proof and publish technical information to ensure accuracy.
Share technical advice, respond to specialist enquiries and support national projects.

Required profile

Trade‑qualified Motor Mechanic or Automotive Electrician with a current driver licence.
Experience researching technical information and producing documentation.
Strong organisational, time‑management and attention‑to‑detail skills.

Required skills

Intermediate Microsoft 365 proficiency.
Intermediate Microsoft Teams proficiency.

What we offer

Progressive flexibility, leave and well‑being benefits.
Travel discounts on SIXT car rental, cruises and NRMA Holiday Parks.
Complimentary myNRMA membership with free Roadside Assistance and various discounts.

Questions fréquentes

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Source : ats:smartrecruiters

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Published 6 hours ago

Expires 1 month from now

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My NRMA

Sydney

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