Technical Support Specialist
My NRMA · Sydney
Job description
About the role
The Technical Support Specialist will develop and deliver technical information, training resources and support products for Roadside Assistance patrols and technical teams across Australia. This role blends automotive expertise with research, content creation, knowledge management and stakeholder engagement.
Key responsibilities
- Research and develop technical solutions to support roadside repairs.
- Create practical technical guides, bulletins, video content and training materials.
- Review, proof and publish technical information to ensure accuracy.
- Share technical advice, respond to specialist enquiries and support national projects.
Required profile
- Trade‑qualified Motor Mechanic or Automotive Electrician with a current driver licence.
- Experience researching technical information and producing documentation.
- Strong organisational, time‑management and attention‑to‑detail skills.
Required skills
- Intermediate Microsoft 365 proficiency.
- Intermediate Microsoft Teams proficiency.
What we offer
- Progressive flexibility, leave and well‑being benefits.
- Travel discounts on SIXT car rental, cruises and NRMA Holiday Parks.
- Complimentary myNRMA membership with free Roadside Assistance and various discounts.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Australia.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 11 hours ago
Expires 1 month from now
8 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
My NRMA
Sydney