Store Manager - Rundle Mall

About the role

H&M Group is hiring a Store Manager for its Rundle Mall store in Adelaide. The manager oversees the entire customer experience, keeping visual and commercial standards aligned with global strategy and the local context, and works within the Store Team and the wider Area Team.

Key responsibilities

• Lead the store team to deliver an outstanding customer experience while promoting and selling products
• Keep up to date on the store's strengths, opportunities and competitors, with a strong grasp of the local market and customer needs
• Analyse sales performance, set goals and plan to optimise results, profits and stock levels
• Manage scheduling and store maintenance in line with sales budgets and commercial priorities
• Recruit, onboard and develop the team, fostering an inclusive and collaborative culture
• Stay current on fashion trends, customer preferences and competitors, and represent the brand positively with customers

Required profile

• Retail management and operations experience
• Proven leadership, with a passion for coaching and developing teams
• Results using customer-centric reporting and tools
• Expertise in sales planning, analysis and follow-up
• Strong communication skills, analytical approach to numbers and statistics, and a keen awareness of competitors and visual presentation

What we offer

• 25% discount on H&M Group brands worldwide
• Career growth opportunities and internal progression
• Up to 26 weeks of company-paid parental leave for eligible members
• Online learning platform, wellbeing support and a Flare membership

Applications for leadership roles go through an online assessment as part of the screening process; cover letters should not be attached.