Senior Underwriter - Life Insurance

About the role

TAL, a life insurer backed by Daiichi Life, is hiring a Senior Underwriter for its Individual Life team in Melbourne. The role balances customer outcomes with sound risk management within the Retail Underwriting business, working with internal teams, financial advisers, reinsurers and health specialists.

Key responsibilities

• Assess life insurance applications and deliver quality underwriting decisions that balance customer needs and risk outcomes.
• Manage underwriting workloads efficiently to meet service standards, turnaround times and productivity targets.
• Resolve adviser enquiries, escalations and complaints.
• Build strong relationships with advisers, customers and stakeholders.
• Apply sound commercial judgement to maintain a profitable and sustainable risk portfolio.
• Identify opportunities to improve underwriting processes and strengthen customer outcomes.

Required profile

• Solid life insurance underwriting experience, able to assess medical, financial and occupational risk confidently.
• Strong knowledge of the life insurance industry, including current regulations, standards and emerging practices.
• Sound judgement and attention to detail.
• Excellent communication and relationship-building skills.
• Strong organisational and time management skills.
• Self-motivated and adaptable, able to work independently.

What we offer

• Flexible and blended ways of working.
• Learning, leadership development programs, LinkedIn Learning and global career opportunities through the Daiichi Life Group.
• TAL-funded Life, Income Protection and Total & Permanent Disability insurance, plus employee insurance discounts.
• Wellbeing support including an Employee Assistance Program, annual flu vaccinations and health initiatives.
• Paid parental leave, wellbeing leave, community leave and purchased leave options.
• TAL Rewards Plus with discounts at hundreds of retailers and services.