Senior Manager, Personal Banking Third-Party Distribution Risk

About the role

Macquarie is looking for a Senior Manager in its Personal Banking team in Sydney to lead a complete overhaul of how third-party financial advisers, AFSLs and other distributors are governed. The role builds and leads a team that will redesign the operating model, develop the team and set clear expectations to raise industry standards.

Key responsibilities

• Build and lead a team responsible for transforming Macquarie's approach to third-party distributor governance and oversight.
• Establish clear standards and expectations for financial advisers and third-party distributors, aligned with evolving regulatory and community expectations.
• Lead the identification and management of distributor conduct issues, including investigations into complaints, cyber incidents, fraud and regulatory matters, and oversee corrective action and consequence management.
• Strengthen oversight across the distribution network through data-driven monitoring and risk-based assurance.
• Partner with AFSL holders, distributors and senior stakeholders across Sales, Distribution, Product, Risk and Legal to improve the third-party risk framework.
• Provide meaningful reporting to key governance forums.

Required profile

• 5-8+ years' experience in risk, compliance, assurance, financial crime or operational risk within banking or financial services.
• Ideally a track record of transforming or materially redesigning a risk or governance function.
• Proven people leadership experience, setting clear strategy and expectations and leading a high-performance culture.
• Advantageous but not essential: prior exposure to risk management in financial advice or third-party distribution.

Required skills

• Comprehensive knowledge of key financial services regulation and legislation.
• Strong communication skills, able to tailor complex messages to diverse audiences and build stakeholder relationships.
• Problem-solving ability, with a track record of practical, innovative solutions that improve risk management.
• High accountability and discipline to prioritise effectively.

What we offer

• Wellbeing leave day per year, up to 5 additional service bonus leave days, and up to 20 weeks' paid parental leave.
• Paid volunteer leave and donation matching, and up to 12 months' gender affirmation leave.
• Employee Assistance Program and wellbeing benefits, including skin and health checks and flu vaccinations.
• Salary packaging options and learning and development opportunities, including professional membership reimbursement.
• Hybrid and flexible working arrangements, dependent on role, and reimbursement for work-from-home equipment.