Senior Manager, Digital Commerce & Experience Pacific

About the role

Nike is looking for an experienced digital leader to lead its Digital Commerce and Experience team of six in the Pacific region. Reporting to the Director, Nike Direct Digital Commerce (NDDC), the role works closely with Merchandising, Planning, Digital Marketing, Digital Operations, Finance and SNKRS. It is a 12-month fixed-term contract based in Melbourne.

Key responsibilities

• Define the long-range growth strategy for Nike Digital Commerce, including growth levers, investment opportunities and capability needs.
• Develop pre-season game plans with cross-functional teams to deliver product priorities, sport and brand moments and membership value.
• Translate business objectives into commercial and operational roadmaps for Nike.com and the Nike App.
• Ensure accurate monthly demand forecasts backed by digital KPI projections, balancing sales, conversion, customer experience and profitability.
• Lead weekly trade reviews and react to sales trends by sport, franchise and division.
• Partner with planning on assortment buying decisions and with product management on digital platforms.
• Optimize online navigation, merchandising, search and funnel analysis using data-driven insights.
• Build, coach and inspire a high-performing team of digital commerce practitioners.

Required profile

• At least 7 years of directly relevant experience in digital commerce/trading, digital marketing, digital products and experiences.
• Experience with digital or physical retail and/or digital platforms, and an understanding of market dynamics.
• Ability to communicate results and insights to different levels of the organization and to lead through influence in a matrixed organization.
• Demonstrated ability to analyze and synthesize data and act on business results, trends and opportunities.

Required skills

• Understanding of e-commerce, app and financial KPIs.
• Strong ability to build collaborative relationships across teams and functions, preferably in a matrixed environment.
• Experience in a global, matrix organization is highly regarded.