Senior Advisor, Disruptions

About the role

Yarra Trams is seeking an experienced leader to join the Network Readiness team as Senior Advisor, Disruptions. You will lead a team of planning professionals to coordinate complex network occupations, maintenance activities, infrastructure renewals, major projects and special events across Melbourne’s tram network.

Key responsibilities

• Lead and develop the Occupations Planning team, fostering a high‑performance, safety‑focused culture.
• Manage planning and delivery of infrastructure occupations, maintenance programmes, renewals and projects within the Network Readiness Plan.
• Support successful delivery of Major Events and Designated Special Events.
• Ensure service plans prioritise passenger experience while balancing operational, safety and project requirements.
• Monitor compliance with franchise obligations, governance frameworks and planning milestones.
• Provide technical expertise and strategic operational planning advice to drive continuous improvement.
• Build strong relationships with internal and external stakeholders to achieve network outcomes.
• Drive planning process improvements, lessons‑learned activities and reporting across the business.
• Mentor, coach and develop team capability.

Required profile

• Relevant tertiary qualifications and/or significant industry experience.
• At least five years’ experience in transport operations, network planning, infrastructure delivery or disruption management.
• Proven leadership capability with experience managing, mentoring and developing teams.
• Strong understanding of Victorian public transport operations and service delivery principles.
• Excellent planning, organisation and prioritisation skills.
• Strong analytical, problem‑solving and decision‑making ability.
• Exceptional stakeholder engagement and relationship management skills.
• Commitment to safety, continuous improvement and delivering excellent customer outcomes.

What we offer

• Free travel pass for Victoria’s public transport network.
• Competitive salary and great conditions.
• Professional development and career growth opportunities.
• Health and wellbeing benefits including free flu vaccine, discounted gym membership and Employee Assistance Program.
• Paid parental leave for primary caregivers.