Sales Assistant – Showroom (Sydney)

About the role

Flexpatio, a premium pergola brand, is opening its flagship showroom in Alexandria, Sydney. We are looking for a Sales Assistant to own the showroom floor from day one, delivering a consultative sales experience to every visitor.

Key responsibilities

• Serve as the first and last point of contact for all inbound enquiries, walk‑ins, phone calls and appointments.
• Guide customers through our product range, provide tailored advice and close high‑value sales.
• Manage the full customer journey from initial contact to hand‑over to operations.
• Open and close the showroom daily, maintaining immaculate product displays and overall presentation.
• Collaborate with head office on new displays, stock levels and operational needs.
• Gather and share customer feedback, product demand insights and ideas for improving sales processes.

Required profile

• Proven experience in high‑value or consultative sales (outdoor furniture, interiors, luxury retail, etc.).
• Strong customer focus with a passion for delivering premium service.
• Commercial awareness of margins, conversion rates and sales drivers.
• Reliability, consistency and the ability to work independently.
• Professional, calm demeanor with low ego.

Required skills

• Experience handling sales enquiries across phone, email and face‑to‑face interactions.
• Ability to maintain showroom standards and visual merchandising.
• Basic numeracy for quoting and margin awareness.

What we offer

• Full‑time or part‑time schedule, including weekends with two weekdays off.
• Opportunity to shape the showroom experience from the ground up.
• Stable, ownership‑focused role within a growing premium brand.