Sales Administrator (Maternity Leave Cover)

About the role

Holcim, a leading sustainable building materials company, is looking for a Sales Administrator in East Perth to cover maternity leave. This is a contract role of around 14 months, based on site, with full training on equipment, systems and procedures, and opportunities for training and career development. The role supports the Regional Commercial Manager and sales staff in coordinating sales activities.

Key responsibilities

• Support the customer service process by reviewing customer orders for accuracy and resolving discrepancies before production starts, helping to reduce end-of-day adjustments.
• Drive incremental revenue through the "chase the tail" initiative.
• Coordinate sales activities such as quotation generation and follow-up, forecasting, contract reviews and master data maintenance.
• Analyse sales data and compile monthly reports to meet sales process deadlines.
• Review prior day orders, escalate issues and work with sales, customers and internal departments to close gaps in customer order information.
• Maintain a customer contact plan, prepare and follow up quotations, report on win/loss and trends, and provide daily sales reporting and demand forecasts.
• Manage the local contract review process and general price increase and customer communication processes.
• Update SAP for price increases, keep customer records and files up to date, and carry out general functional support for sales and marketing.

Required profile

• Similar experience in a customer or sales service role, ideally in construction, quarry or related industries.
• Valid Australian work rights with no restrictions on duration or hours; holiday and student visas are not accepted.
• Strong written and verbal communication skills, autonomy and good time management.

Required skills

• Data analysis and SAP experience.
• Intermediate Excel skills for generating and analysing reports.
• Experience in Salesforce or similar systems is desired.

What we offer

• Full training on equipment, systems and procedures.
• Training and career development opportunities.
• A close-knit team on site with an inclusive company-wide culture.