Round the World Travel Consultant

About the role

Flight Centre's Round the World team in Victoria is looking for an experienced Travel Consultant to help customers plan, book and coordinate complex, multi-stop itineraries. The role focuses on bespoke airfares and land itineraries that customers cannot find online, with a dedicated stream of complex, multi-stop and round-the-world enquiries and no domestic bookings.

Key responsibilities

• Plan, book and coordinate complex, multi-stop and round-the-world travel itineraries for customers.
• Curate bespoke airfares and land itineraries, including flights, accommodation, cruises, tours and insurance.
• Build strong customer relationships to meet KPIs and incentive targets.
• Build itineraries, prepare invoices and operate complex booking systems.

Required profile

• Prior experience as a Travel Consultant.
• Proven success in achieving KPIs and sales targets.
• Good organisational skills and effective time management.
• Comfortable with complexity and able to switch between programs in front of a customer.

Required skills

• Knowledge of GDS and confidence learning complex computer systems.
• Ability to build itineraries and handle complex bookings.

What we offer

• Hybrid working arrangements.
• Base wage plus an uncapped commission structure, earning a percentage of every sale from day one.
• Travel deals for yourself and your friends and family, plus the chance to qualify for families.
• Career opportunities within a global network of brands, promoted from within.
• Reward and recognition events, including the annual Global Gathering.