Business Development Manager – Retail Technology

About the role

GloryGlobal, a publicly listed provider of customer experience automation software and hardware, is recruiting a Business Development Manager based in Sydney or Melbourne. The role develops strategic growth opportunities with enterprise-sized retailers and fuel and convenience operators across Australia, covering the unified commerce platform, self-service and digital engagement solutions, cash and payment automation and adjacent retail technology. It reports to the Sales Director, ANZ.

Key responsibilities

• Define and execute the sales strategy to build a healthy, qualified pipeline and meet budgeted targets under the Sales Director ANZ.
• Identify and develop opportunities in enterprise retail and fuel and convenience accounts through territory and account planning.
• Generate, qualify and progress new opportunities through the sales funnel, building relationships with Operations, IT, Digital, Store Development, Finance and Customer Experience stakeholders.
• Develop partner-led opportunities with POS providers, systems integrators and consulting organisations, and promote the Glory portfolio.
• Cross-sell across Glory, Flooid and Acrelec offerings and represent Glory at industry events and conferences.
• Maintain accurate opportunity, account and pipeline data in CRM systems, manage customer orders and quotations, and coordinate internal subject matter experts for complex deals.
• Report workplace incidents, injuries and hazards in line with health and safety policy.

Required profile

• Tertiary qualification in Business.
• 5+ years of enterprise sales experience in retail, fuel and convenience or adjacent technology markets.
• Proven success selling complex technology solutions such as retail technology, unified commerce platforms, POS, self-checkout, digital ordering, payments and SaaS solutions.
• Track record of meeting sales quotas and building funnel coverage.
• Strong experience presenting to senior stakeholders and using CRM and KPI reporting tools.

Required skills

• Solution selling and consultative selling; strong written and verbal communication.
• Proficiency in Microsoft Word, Project, Excel and PowerPoint.
• Planning, organisation, analytical and problem-solving skills.
• Desirable: familiarity with sales methodologies such as Miller Heiman, Target Account Selling and SPIN.