Retail Sales Assistant – Full Time

About the role

Join ResMed’s retail team in Golden Grove, providing customers with expert advice and support for their medical equipment. This full‑time position works Monday‑Friday with occasional weekend availability and includes comprehensive training.

Key responsibilities

• Assist customers in‑store and over the phone, addressing enquiries and therapy issues.
• Fit customers for masks, recommend appropriate products, and provide set‑up and ongoing support.
• Sell new or additional services, follow up on trials and testing results to drive conversions.
• Maintain the retail premises, displays, and handle payments, float balancing and banking.
• Manage trial and sales stock, monitor levels and reorder as needed.

Required profile

• Previous experience in a busy retail or customer‑service environment.
• Strong communication, empathy and the ability to stay calm under pressure.
• Customer‑focused mindset with a drive to achieve the best outcomes.
• Reliable, honest, with a strong work ethic and willingness to learn.

What we offer

• Full training provided.
• Opportunity to make a difference in customers’ health and wellbeing.
• Employee assistance counselling line for mental fitness.
• Inclusive, diverse culture with career development support.