Retail People Relations Advisor

About the role

Retail People Relations (RPR) is part of the People, Culture & Communications team within People & Culture. It provides trusted People Relations (PR) expertise across bp's company-owned retail network in Australia and New Zealand, working with business leaders, group people relations, legal and external stakeholders on complex PR matters. As a Retail People Relations Advisor you will give clear, confident and caring PR support to the retail network, covering absence management, performance issues, disciplinary matters and investigations. This is a twelve-month fixed-term contract based in the Docklands office in Melbourne.

Key responsibilities

• Manage and advise on PR cases such as grievances, disciplinaries, bullying, harassment and whistleblowing
• Lead thorough, balanced, impartial and evidence-based investigations
• Build collaborative relationships with stakeholders across Australia and New Zealand
• Identify and execute opportunities to improve processes and build line leader capability
• Draft PR documentation such as invite letters, outcome letters and investigation reports
• Support store, business and market managers through business change exercises
• Stay up to date with internal policies and external legislation

Required profile

• Tertiary qualifications (desirable)
• Frontline P&C support experience in a large, preferably unionised organisation (desirable)
• Understanding of the Fair Work Act (AU) and/or Employment Relations Act (NZ) (desirable)
• Experience in disciplinary processes and PR issues
• Ability to represent bp in external conciliation and mediation
• Permanent Resident or Australian/New Zealand citizen (required for bp ANZ employees)

Required skills

• Salesforce CRM
• Microsoft Excel
• Strong stakeholder management, written and communication skills, and attention to detail

What we offer

• Generous salary package
• Career development and training programs
• Hybrid working arrangements
• Access to EAP and a wellbeing portal