Retail Host – Customer Experience

About the role

Join the new MECCA Joondalup store as a Host, delivering exceptional customer experiences in a fast‑paced, game‑changing retail environment. You will create authentic connections, showcase a passion for beauty, and continuously learn from brand founders and the MECCA education team.

Key responsibilities

• Deliver an exceptional customer experience and build authentic connections.
• Support the wider team with on‑floor presence and adapt quickly to store needs.
• Help run the store safely, compliantly, and efficiently.
• Contribute to overall store performance through excellent service.

Required profile

• Ability to consistently deliver service aligned with MECCA’s standards.
• Strong product knowledge of MECCA’s hero brands.
• Commitment to continuous learning and improvement.
• Team‑oriented mindset ensuring safe and successful store operations.

Required skills

• Excellent communication and interpersonal skills.
• Customer‑focused attitude with a passion for beauty.

What we offer

• World‑class education and upskilling from brand founders and MECCAversity.
• Access to the latest products from top global beauty brands.
• Work‑life balance with casual and permanent opportunities and regular schedules.
• Generous employee discount and product allowance, subject to policy.