Receptionist / Admin & Social Media Coordinator

About the role

YPA Point Cook is looking for an enthusiastic and organised Receptionist / Admin & Social Media Coordinator to be the friendly face and first point of contact for its office. The role combines front-of-house duties, day-to-day administration and growing the office's social media presence.

Key responsibilities

• Greet clients and visitors, manage incoming calls and give a welcoming first impression.
• Handle day-to-day administration such as filing, data entry and correspondence.
• Manage and grow the office's social media presence on Facebook, Instagram and LinkedIn.
• Create content such as property posts, market updates, team highlights and local community stories.
• Coordinate appointments, open home schedules and office calendars.
• Support the sales team with listing preparation, marketing materials and general admin.

Required profile

• Previous experience in reception, administration or a similar role (real estate experience is a plus but not essential).
• Strong social media skills, including creating content and managing business accounts.
• Excellent communication and organisational skills, with a professional, friendly demeanour and a strong customer service focus.
• Ability to multitask in a fast-paced environment.

Required skills

• Proficiency in Microsoft Office and/or Google Workspace.
• Social media management and content creation.

What we offer

• A supportive and energetic team environment.
• Ongoing training and professional development opportunities.
• The chance to work with a well-respected and growing real estate brand.
• A varied role where no two days are the same.