Project Support Officer - Asset Management System

About the role

Frankston City Council's Technology and Innovation Department is implementing a new asset management replacement system, a significant project aimed at delivering a modern, secure and integrated solution for field and asset management. The Project Support Officer works closely with Council departments and key stakeholders to coordinate implementation activities, support business readiness and help embed the new Asset Management solution into day-to-day operations. The role is part-time, 15.2 hours per week, with flexible working days.

Key responsibilities

• Develop, maintain and quality-assure project documentation, presentations and governance materials, using digital and AI-enabled tools to improve efficiency, quality and consistency
• Support change management, business readiness and system adoption, including stakeholder engagement, implementation support and coordination of training
• Develop and coordinate clear, consistent and engaging project communications and resources to support stakeholder awareness and successful change
• Support the Project Manager in maintaining stakeholder relationships, gathering feedback, resolving issues and coordinating follow-up actions

Required profile

• Experience providing project support, including maintaining project documentation, schedules and reporting
• Strong communication skills, with experience developing communications content and delivering administrative support
• Understanding of change management principles and the ability to support organisational change initiatives
• Proven ability to build collaborative relationships and engage with stakeholders at all levels
• Familiarity with project management methodologies and the ability to work in a team-focused, outcomes-driven environment

What we offer

• Band 5A position currently remunerated at $82,567.33 per annum (pro rata), plus superannuation; overtime paid as approved
• Hybrid working model and flexible working hours
• Purchased leave, paid parental leave and paid Christmas shut-down leave
• Professional and career development opportunities, employee assistance program and free onsite parking at the Civic Centre
• Salary sacrifice gym membership at Peninsula Aquatic Recreation Centre

Applicants must provide evidence of right to work in Australia, certified copies of qualifications, a current driver licence and a Working with Children Check, and must be willing to provide a pre-employment health declaration and undergo a national police record check. Applications close on 18 November 2026.