Property Assurance Specialist

About the role

IAG is hiring a Property Assurance Specialist for a permanent full-time position based in Meanjin (Brisbane). The role works with suppliers, claims teams and other specialists to improve service quality, maintain supplier performance and give members the best possible experience. It involves desktop and onsite audits, data analysis and supplier performance meetings, with a tool of trade vehicle supporting the work.

Key responsibilities

• Lead supplier assurance activities through desktop and onsite audits that strengthen quality, performance and continuous improvement.
• Analyse supplier data and trends to find cost, quality and leakage opportunities and recommend practical improvements.
• Build positive working relationships with suppliers and internal teams.
• Facilitate supplier performance meetings, sharing insights and driving actions that raise service and operational standards.
• Capture and validate information to support accurate reporting, compliance and supplier management.
• Contribute to process improvements that simplify workflows and reduce variation.
• Step into operational tasks during peak periods.

Required profile

• Experience working with suppliers, technical teams or operational environments where accuracy and service matter.
• Strong communication skills and the ability to build trusted relationships and handle complex conversations.
• Confidence working with data to spot patterns and turn findings into clear actions.
• Good organisation skills and the ability to balance competing priorities in a fast-paced environment.
• A collaborative approach and a commitment to delivering good experiences for people.
• An understanding of repair, construction or claims processes is preferred but not required.

What we offer

• 13% superannuation as standard.
• 20 days annual leave plus 5 days MyLeave.
• Work from home and other flexibility options with myFlex.
• Up to 50% off personal insurance, including home and motor, plus partner discounts on private health insurance, tech and appliances.
• 20 weeks of paid parental leave.
• Access to LinkedIn Learning, the IAG Academy, study assistance and secondment opportunities.

Applications close on Monday 10 November at 11:59 PM AEDT.