Program Support Lead

About the role

HorizonOne is recruiting for Icon Water's newly created Program Support Lead position within its Infrastructure Delivery Group. The role leads a small team of Program Support Officers and acts as a trusted business partner across project and program delivery, covering a portfolio of capital works and infrastructure projects. It is a full-time, two-year fixed-term engagement with potential to transition into an ongoing role, based in Canberra with regular office attendance expected.

Key responsibilities

• Lead monthly cycles such as Investment Review Committee submissions (quality assurance of papers for executives, meeting support and action tracking) and end-of-month reporting (forecasting and data refresh).
• Coach and develop two direct reports, including workload planning, day-to-day supervision and capability uplift.
• Provide quality assurance across project documentation, templates, reporting inputs and committee papers.
• Advise project managers on applying the Investment Planning and Delivery framework.
• Facilitate lessons learnt sessions, project reviews, workshops and information sessions.
• Build relationships across the business and help stakeholders engage with PMO processes.
• Contribute to continual improvement of the framework, process refinement, template uplift, reporting improvements and system transition.

Required profile

• Experienced PMO professional with a background in project and program governance, including executive-level governance forums.
• Proven experience leading and developing teams, with strong stakeholder engagement skills.
• Comfortable working through ambiguity, able to build relationships and influence outcomes.
• Tertiary qualification in Project Management or a related discipline; experience in capital works, infrastructure, utilities, engineering or government is highly regarded.

What we offer

• Salary starting at $152,273 plus 15% superannuation.
• Career development opportunities, health and wellbeing initiatives and salary sacrifice options.

Applications close on 24 November; early applications are encouraged. Candidates can also request a confidential discussion with the recruiter.