Porter / Concierge – Full‑Time Hospitality Role
MGallery Hotel Collection · Chadstone
Job description
About the role
Join the team at Hotel Chadstone Melbourne MGallery, an Accor luxury property, as a Porter/Concierge. You will be the first point of contact for guests, ensuring a seamless arrival and departure experience while creating memorable moments.
Key responsibilities
- Greet guests warmly and provide a welcoming first impression.
- Assist with luggage handling, valet parking and general porter duties.
- Respond promptly to guest requests and enquiries, offering local knowledge of Melbourne.
- Support guests with general information, reservations and city recommendations.
- Maintain cleanliness and order in public areas as required.
Required profile
- Valid Victorian driver’s licence.
- Energetic, team‑focused attitude with a can‑do mindset.
- Strong verbal and written communication skills.
- Excellent attention to detail.
- Flexibility to work a 7‑day roster, including evenings, mornings and weekends.
Required skills
What we offer
- Fun, community‑driven work environment.
- Discounts on worldwide Accor accommodation, food & beverage, and Chadstone shopping.
- Free night stay on your anniversary.
- Opportunities to develop customer‑service, communication and problem‑solving skills.
- Potential career progression within Australia’s largest hospitality employer.
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Published 5 hours ago
Expires 1 month from now
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MGallery Hotel Collection
Chadstone
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