Optical Dispenser - Macquarie Park

About the role

Bupa Optical is hiring an optical dispenser in Macquarie Park (North Ryde, NSW) on a full-time basis. The role delivers world-class service and drives sales and profit outcomes by interpreting optical prescriptions and fitting and servicing spectacle frames and lenses. It also contributes to meeting sales targets and running promotions and special campaigns.

Key responsibilities

• Provide recommendations and guidance to customers on frame selection and lens options, and assist with frame adjustment and repairs as needed
• Support the Store Manager and State Manager with other activities as required
• Monitor the progress of customer job requests and notify customers of any delays
• Assist customers with HICAPS claims according to Bupa guidelines and procedures, and update and maintain customer records in line with those guidelines
• Take part in store operations such as stock-take, merchandise, store presentation and cleanliness as requested by the Store Manager

Required profile

• Ideally experience as a retail assistant or as an optical dispenser
• Must be a permanent resident, Australian citizen or hold full working rights
• Successful candidates must complete a criminal history check, a current Working with Children Check or be willing to obtain one

What we offer

• Continuous learning, development programs and internal career pathways
• Benefits including discounts on Bupa's own products and partner offers (Apple, Samsung, JB Hi-Fi, gym and spa discounts)